Account Rewards Programme

Shop & Earn Rewards Program

Earn Reward Rands on selected products, track every reward movement inside your account, and use your balance on future orders with clear, simple and transparent rules.

This is how registered customers see their Reward Rands statistics and account overview when logged into their DistriNode account.

How the Rewards Program works

On selected product pages, you will see a reward badge near the product price showing how much cashback that product earns.

You Earn +793 Rand

That value is the number of Reward Rands linked to that product. Rewards apply only where the badge is shown, including qualifying products that are on special price.

Reward Rands are recorded on the registered customer account and are credited once the order reaches Complete status.

Eligibility

Selected products only

Rewards apply only where the product page shows a Reward Rand badge.

Account

Registered users only

Guest checkout does not earn Reward Rands, does not create reward history, and does not show the Reward Rand redemption field during checkout.

Timing

Added on Complete

Reward Rands are credited only when the order status becomes Complete.

Usage

Use up to 50%

Reward Rands can be used on future orders up to 50% of the new order Ex VAT value.

What qualifies

products that show a Reward Rand badge
special-price products if the reward badge is still shown
orders placed while logged into a registered account
orders that later reach Complete status

What does not qualify

guest checkout purchases
shipping charges
VAT
other fees or extra charges
products without a reward badge
orders that have not reached Complete status

Reward history and account tracking

Every reward movement is recorded inside the customer account reward history here: Reward History

Customers can see their current total and a full line-by-line record of Reward Rands added, used or reversed.

Date Added	Description	Rands
06/04/2026	Order ID: #42	702
24/03/2026	Order ID: #8	-115
24/03/2026	Order ID: #8	2
24/03/2026	Order ID: #7	1648

Example total: Your total number of Reward Rands is: 2237.

Using Reward Rands

Future orders

Reward Rands can be applied toward future purchases from the same registered account.

Ex VAT rule

The maximum usable amount is based only on the new order Ex VAT value.

50% maximum per order

There is no limit on how much can be accumulated, but only up to 50% of each new order Ex VAT can be used.

Cart Example

Product	ETA	Quantity	Unit Price	Total
ProductGigabyte P750GM Power Supply Unit 750 W 20+4 Pin ATX ATX Black	ETA6-9 bus. days	Quantity1	Unit PriceR1,629	TotalR1,629
ProductSHARKOON Shark Blades PWM ARGB 120mm Case Fan - Black	ETA7-12 bus. days	Quantity2	Unit PriceR260	TotalR520
LineSub-Total				AmountR1,869
Line15% VAT				AmountR280
LineTotal				AmountR2,149

Available balance

Customer reward balance: 2237 Reward Rands

Customer tries to apply all 2237 Reward Rands during checkout.

System result

Order Ex VAT subtotal = R1,869

Maximum usable reward = 50% of R1,869 = R939 (rounded by system)

Warning: The maximum number of points that can be applied is 939!

When Reward Rands are deducted

If Reward Rands are used during checkout, they are deducted from the account as soon as the order is confirmed.

Customers still earn on that order

Using Reward Rands does not cancel the new reward shown on reward-enabled products. If the order qualifies, the new Reward Rands are still credited when that order becomes Complete.

Example: using Reward Rands and still earning new Reward Rands

Date Added	Description	Rands
06/04/2026	Order ID: #43	-800
06/04/2026	Order ID: #43	18

In this example, the customer used 800 Reward Rands at checkout and still earned 18 Reward Rands from the reward-enabled products in that same order.

Returns, refunds and reward protection

Different return scenarios are handled differently to keep the program fair and commercially sensible.

Scenario	Treatment	Explanation
Standard completed order	Reward is added	If the product shows a reward and the order reaches Complete status, Reward Rands are credited to the account.
Product fault or failure	Not automatically removed	If the issue is a genuine product problem outside the customer’s control, earned Reward Rands are not automatically removed unfairly.
Return caused by our error	Reward remains protected	If the issue is due to a DistriNode error, customers should not lose earned rewards unfairly.
Return by customer choice	May be reversed	If the customer changed their mind, ordered in error or no longer wants the item, the related Reward Rands may be removed.
Refunds	Depends on the reason	A refund does not automatically reverse rewards. Fault- or company-error cases may remain protected, while customer-choice cases may be reversed.

Reward Rand validity

Every Reward Rand entry is valid for 12 months from the date it was added to the account.

Example: if the customer receives +500 Reward Rands on 2026-04-07, those Reward Rands remain valid until 2027-04-07.

How expiry works

Reward Rands do not expire as one single balance block.

They expire automatically entry by entry, based on the original date each reward was earned.

Expiry reminder emails

First reminder

Sent when 3 months remain before expiry.

Second reminder

Sent when 1 month remains before expiry.

Quick Summary

Rule	How it works
Who can earn	Registered account holders only
Eligible products	Only products showing the Reward Rand badge, including qualifying specials
When reward is added	When the order reaches Complete status
Maximum usage per order	Up to 50% of the new order Ex VAT value
Balance cap	No limit on how much can be accumulated
Validity	12 months from each individual reward entry date
Expiry reminders	Email reminder at 3 months and again at 1 month before expiry

Shop today. Earn Reward Rands for tomorrow.

The DistriNode Rewards Program gives registered customers visible value on selected products, clear account tracking, fair reward protection and flexible future savings.